Privacy Policy

Effective Date: 26-May-2025

Max Radio Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website ( www.maxradio.au ) and mobile applications.

1. Who We Are

Max Radio Australia is a digital radio broadcasting platform based in Australia. Our contact details are:

Email: info@maxradio.au
Website: www.maxradio.au
Address: 11A Wentworth Drive Ingle Farm SA 5098

2. What Information We Collect

We may collect the following types of information:

Name – occasionally collected for promotions or contact purposes.
Email address – collected from time to time for communications or promotional activities.
General location data – not including private address or exact location.
Device information – non-identifiable general statistics on device types.
App usage data – includes information on how you interact with our app and content.
Audio streaming activity – such as programs or stations you listen to.

We do not collect your IP address, specific personal identifiers, or use cookies or similar tracking technologies.

3. How We Collect Information

We collect data through:

Our software platform, which automatically provides certain usage and streaming data.
Optional forms during marketing campaigns, promotions, or user feedback.
Streaming analytics tools integrated into our system.

We do not use third-party tracking tools like Google Analytics or AdMob.

4. Why We Collect Your Data

We use the collected data for the following purposes:

To provide and improve our radio streaming services
To enhance the overall user experience
For promotional and marketing activities
To provide technical or customer support
For internal analytics and performance evaluation

5. Sharing Your Information

We do not share your personal data with any third parties for any purpose. Your data is processed and stored entirely within Australia.

6. Your Rights & Choices

You have the right to opt out of receiving marketing communications at any time.

Currently, we do not offer users access to update or delete their individual data through the app or website.

7. Data Storage & Security

We implement appropriate measures to protect user data, including:

Data encryption
Access control mechanisms
Secure storage infrastructure located in Australia

8. Data Retention

We retain some types of data for the lifetime of the platform (for analytics and reporting purposes). Other data may be deleted periodically based on relevance, user activity, or legal compliance.

9. Children's Privacy

We do not knowingly collect personal data from users under the age of 13 or 16. If you believe a child has submitted information to us, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect operational or legal changes. When we do, we will notify users via email.

Contact Us

For questions or concerns about this Privacy Policy, please contact:

📧 info@maxradio.au